Privacy Policy

RECON NETWORKS, INC. Privacy Policy
Effective Date: March 27, 2017

 

  1. Privacy Statement
  2. Information Collected by RECON NETWORKS, INC.
    1. Information that you Knowingly and Willingly Provide
    2. Non-Personal Information
    3. Information Collected by Cookies, Web Beacons and Other Technologies
  3. RECON NETWORKS, INC.’s Do Not Track Policy
  4. How Is Your Personal Information Used?
  5. Who Can Access the Information We Collect?
  6. Selling of Personal Information
  7. Children and Privacy
  8. Links to Third Party Websites and/or Services
  9. Social Media Features & Widgets
  10. Security, Storage, & Retention
    1. Security
    2. Storage
    3. Retention
  11. International Users
  12. Changes to this Privacy Policy
  13. Information Correction, Removal, and Opting-Out
    1. Correction & Removal
    2. Opting Out and Opting In
    3. Your California Rights
  14. Privacy Inquiries

Privacy Statement

Recon Networks, Inc. (“RECON NETWORKS, INC.” or “we” or “us” or “our”) values the privacy of its users. This Privacy Policy (“Privacy Policy”) provides information about (a) the information that RECON NETWORKS, INC. collects when you use or interact with our https://www.recon-networks.com website (including, without limitation any derivative websites of RECON NETWORKS, INC.) (collectively, the “Website”), (b) the ways in which RECON NETWORKS, INC. uses Personal Information, and (c) your choices regarding use and disclosure of your Personal Information. By accessing or using our Website you (“you” or “your”) consent to the policies and practices described in this Privacy Policy, as modified in time to time by us in our sole discretion. As used in this Privacy Policy, the term “Personal Information” means information that identifies you personally, alone or in combination with other information available to us.

RECON NETWORKS, INC. operates a family of websites and software applications, including, without limitation, the https://www.recon-networks.com/ website, the http://www.net-ref.com/ website, and this Website. In the event that any website or software application operated by RECON NETWORKS, INC. is not subject to a specific privacy policy for such website or software application, then, this Privacy Policy shall govern RECON NETWORKS, INC.’s collection and use of your Personal Information, and your choices regarding RECON NETWORKS, INC.’s use and disclosure of your Personal Information.

By accessing and/or using the Website, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Website. Each time you use our Website, the then-current version of the Privacy Policy will apply. Accordingly, whenever you use our Website, you should check the date of this Privacy Policy (which appears at the top) and review any changes since the last version. This Privacy Policy is applicable to all Website visitors.

Further, you acknowledge that this Privacy Policy is part of our Terms of Use, which is incorporated by reference, and by accessing or using our Website, you agree to be bound by the Terms of Use (“Terms of Use”). If you do not agree to our Terms of Use, do not access or use our Website.

If you have any questions about our privacy practices, please refer to Section 14 (Privacy Inquiries) for information about how to contact us.

Information Collected by RECON NETWORKS, INC

RECON NETWORKS, INC. offers information on software development and information technology consulting services. When you access and use our Website, RECON NETWORKS, INC. may collect (i) information that you knowingly and voluntarily provide when you use our Website (such as through forms or profile screens), (ii) non-personally identifiable information that we are able to collect from your web browser, device or use of the Website, and (iii) information collected from cookies and other similar technologies.

Information that you Knowingly and Willingly Provide. RECON NETWORKS, INC. collects the information that you knowingly and voluntarily provide when you use our Website (such as through web forms or profile screens), including, without limitation, registration/account setup information, profile details, and any advanced analytics of metrics that you send to us. We primarily use this information to administer the Website.

RECON NETWORKS, INC. may also use the information that you provide to us for various business purposes such as providing customer service, fraud prevention, market research, improving our products and Website. We may use your Personal Information in order to send you e-mail, marketing offers, or other communications. If you would like to opt-out of receiving these communications from RECON NETWORKS, INC., please contact us in accordance with Section 14 (Privacy Inquiries) of this Privacy Policy.

The information that we collect and use may include, without limitation, the following kinds of Personal Information:

  • First and Last Name
  • Email Address
  • Phone Number
  • Payment Information
  • Company Name

(ii)Non-Personal Information. RECON NETWORKS, INC. collects information that is sent to us automatically by your device and web browser. RECON NETWORKS, INC. may use this information to administer the Website and generate aggregate statistics about visitors to the Website. This information typically includes, without limitation, details about your:

  • IP Address
  • MAC Address
  • Ports
  • Browser Type and Plug-In Details
  • Operating System
  • Webpages and device Apps visited (including date and time of visit)
  • Device Type (e.g. desktop, laptop, tablet, phone, etc.)
  • Location Information
  • Internet service provider
  • The level of activity within your information technology network
  • Website and/or software application usage statistics
  • Processing times of certain functions

RECON NETWORKS, INC. may use non-Personal Information for various business purposes such as administering our Website, providing customer service, fraud prevention, market research, and improving our Website. The information we receive depends on the settings on your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.

Information Collected by Cookies, Web Beacons and Other Technologies. RECON NETWORKS, INC. may obtain information about you by installing “cookies” on your device. We use cookies to collect statistical information about the ways visitors use our Website including, without limitation, which pages they visit, which links they use, and how long they stay on each page. RECON NETWORKS, INC. also may use cookies to create a database of your previous choices and preferences, saving you time and effort. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your device. If you limit or disable the use of cookies when you visit RECON NETWORKS, INC., you may be unable to use the full of the functionality of our Website.

RECON NETWORKS, INC.’s Do Not Track Policy

RECON NETWORKS, INC. does not respond to web browser “do not track” signals. As such, your navigation of our Website may be tracked as part of the gathering of quantitative user information described above. If you arrive at our Website by way of a link from a third party site that does respond to “do not track” requests, the recognition of any “do not track” request you have initiated will end as soon as you reach our Website.

How Is Your Personal Information Used?

We may use Personal Information we collect about you on its own or combine it with other information we have about you to:

  • Administer the Website;
  • Perform internal operations, such as tracking and improving the effectiveness of our Website;
  • Provide customer support;
  • Conducting research and reporting on use of Website;
  • Resolve disputes between users and/or a user and RECON NETWORKS, INC. as set forth in our Terms of Use;
  • Receive feedback;
  • Conduct audits;
  • Provide information to our business partners and suppliers;
  • Provide information to our representatives and/or advisors, such as our attorneys, accountants, and others to help us comply with legal, accounting, or security requirements;
  • Transfer your information as part of a merger or sale of the business;
  • Protect the rights, safety, and information of our members, third parties, as well as our own. This includes,
    without limitation, fraud prevention, prosecuting and defending a court arbitration or similar proceeding; and
  • Comply with legal requirements, such as in response to a subpoena or similar investigative demand.

We may aggregate and/or anonymize all information that we collect from you, including, without limitation, Personal Information, and for the purpose of researching our Website.

We may also disclose your Personal Information as otherwise set forth in this Privacy Policy, as permitted by law, or with your consent.

Who Can Access the Information We Collect?

RECON NETWORKS, INC. may disclose your Personal Information in the following instances:

Agents. We employ other companies and individuals to perform functions on our behalf including agents, contractors, vendors, licensors, systems integrators, etc. Examples of such functions include, without limitation, sending postal mail and e-mail, analyzing data, providing technical support, and providing customer service. We share our users’ Personal Information with these agents as we deem necessary for such third parties to perform their functions.

Employees. Only authorized employees have access to your Personal Information.

Affiliates and Subsidiaries. When you are asked for information while using our Website, you are sharing that information with RECON NETWORKS, INC. and our various affiliates, subsidiaries and sister companies, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of our affiliates and subsidiaries.

To Comply with Legal Process, Protect RECON NETWORKS, INC., or Enforce our Rights. We may release your Personal Information when it is necessary to (i) conform to legal requirements or comply with legal process; (ii) enforce or apply our conditions of use and other agreements (iii) protect the rights, safety or property of RECON NETWORKS, INC., our affiliates, service providers, our users or the public, or (iv) prevent a crime or protect national security (including, without limitation, exchanging information with other companies and organizations for fraud protection and credit risk reduction).

As Part of a Merger or Sale of Business. We may disclose your Personal Information in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Selling of Personal Information

We will not sell your Personal Information to third parties for their use without your consent.

Children and Privacy

We do not knowingly collect Personal Information from children under the age of 13 without parental consent. If we learn that Personal Information of individuals less than 13 years-of-age has been collected through our Website without parental consent, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child or a minor under the age of 13 has submitted or communicated Personal Information to our Website without your consent, then you should alert us at [privacy@recon-networks.com] so that we may take appropriate action to remove the minor’s Personal Information from our systems.

Links to Third Party Websites and/or Services

Our Website may contain links to third party websites and services not operated by us. RECON NETWORKS, INC. is not responsible for the privacy policies or privacy practices of any third party including, without limitation, websites directly linked to our Website. We encourage you to be aware of when you leave our Website and to review the privacy policies of any third party site that you link from our Website.

Social Media Features

Our Website may include, without limitation, social media features, such as the Facebook “Like” button and widgets, such as the “Share This” button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party. Your interactions with these features are governed by the privacy policy of the third party company providing the link.

Security, Storage, & Retention

Security

RECON NETWORKS, INC. takes reasonable technical and organizational precautions to protect the confidentiality, security and integrity of your Personal Information. Although we use security measures to help protect your Personal Information against loss, misuse or unauthorized disclosure, we cannot guarantee the security of information transmitted to us over the Internet. There is no guarantee that information may not be accessed, disclosed, altered or destroyed. You are responsible for maintaining the secrecy of your password and account information, and for controlling access to your email communications.

Storage

The Personal Information that you provide to RECON NETWORKS, INC. is generally stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that once your Personal Information is submitted through our Website, it will be transferred to our servers in the United States and that the United States currently does not have uniform data protection laws in place.

Retention

We aim to maintain our Website in a manner that protects information from accidental or malicious destruction. Because of this, even after you stop using our Website, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems. If you wish to have all information we maintain and cancel your account, contact us at [info@recon-networks.com].

International Users

We are headquartered in the United States and this Privacy Policy is intended to cover collection of information on or via our Website from residents of the United States. If you are visiting our Website from outside the United States, be aware that the data protection and other laws of the United States might not be as comprehensive as those in your country, and you access our Website at your own risk.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. If we make any material changes to this Privacy Policy or the way we use, share or collect Personally Identifiable Information, we will notify you by revising the “Effective Date” at the top of this Privacy Policy, prominently posting an announcement of the changes on our Website, or sending an email to the email address you most recently provided us (unless we do not have such an email address) prior to the new policy taking effect. Users are bound by any changes to the Privacy Policy when he or she uses our Website after notice of such changes has been communicated. We encourage you to review this Privacy Policy regularly to ensure that you are familiar with RECON NETWORKS, INC.’s current practices.

Information Correction, Removal, and Opting-Out

Correction & Removal

If any of the information that we have about you is incorrect, or you wish to have information (including Personally Identifiable Information) removed from our records, please contact us at [privacy@recon-networks.com]. We will respond to such inquiries within fifteen (15) business days.

Opting Out

Additionally, if you prefer not to receive marketing messages from us, please let us know by clicking on the unsubscribe link within any marketing message that you receive, or by sending a message to us at [privacy@recon-networks.com]. Separately, if you prefer to send us additional details regarding any metrics or analytics regarding your use of the Website, you may do so by sending to us a message at [privacy@recon-networks.com].

Your California Rights

FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personally Identifiable Information with third parties. If you reside in California and have provided your Personally Identifiable Information to RECON NETWORKS, INC., you may request information about our disclosures of certain categories of Personally Identifiable Information to third parties for direct marketing purposes. Such requests must be submitted to us at either [privacy@recon-networks.com] or
Recon Networks, Inc.
Attn: California Privacy Rights
Privacy Department
45240 Business Court
Suite 200
Dulles, VA 20166

Within fifteen (15) business days of receiving such a request, we will provide a list of the categories of Personally Identifiable Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.

Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our privacy practices please contact us as follows:
By emailing the Privacy Department at: [privacy@recon-networks.com].
By mail post to:
Privacy Department
Recon Networks, Inc.
45240 Business Court
Suite 200
Dulles, VA 20166

Recon Networks is the premier provider of network traffic reconstruction and forensic analysis software. Our small team has dedicated years into the development of tools used to investigate network activity on all manner of networks.

We believe that sophisticated network analysis cannot be limited to the realm of niche consulting firms and big-budget high-tech organizations. There is a need for powerful, easy to use, and inexpensive (or free) tools that are available to any user who has a basic understanding of network protocols. Any system administrator, IT organization, or tech geek should be able to investigate and diagnose the bulk of their network issues and questions. Recon seeks to meet that need.

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